ThiranERP ("ThiranERP", "we", "us", or "our") respects your privacy and is committed to protecting the information you provide when you visit thiranerp.com.
This Privacy Policy explains what information we collect through our website, how we use it, how we protect it, and with whom it may be shared.
This Privacy Policy applies to information collected through the ThiranERP website and its related enquiry, contact, demonstration, and communication channels.
1. Information We Collect
When you use our website or contact us, we may collect information that you voluntarily provide, including:
- Name
- Company or organization name
- Email address
- Mobile or telephone number
- Business address
- Information submitted through contact or enquiry forms
- Product or service requirements
- Messages, enquiries, or other information you choose to provide to us
We may also automatically collect limited technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
- General website usage information
2. Information Collected Through Website Forms
Our website may provide forms for purposes such as:
- Contacting our team
- Requesting a product demonstration
- Making a product enquiry
- Requesting information
- Requesting a quotation
- Other business-related enquiries
When you submit information through these forms, we may collect the information you provide so that we can respond to your enquiry and provide the requested information or assistance.
3. How We Use Your Information
We may use the information collected through our website to:
- Respond to your enquiries.
- Contact you regarding your enquiry.
- Arrange product demonstrations or discussions.
- Provide quotations and product information.
- Understand your business requirements.
- Follow up on enquiries and business opportunities.
- Provide information about our products and services.
- Improve our website and online services.
- Maintain website security.
- Prevent misuse, fraud, or unauthorized activity.
- Maintain business and communication records.
- Comply with applicable legal requirements.
We use personal information only for legitimate business purposes and in accordance with applicable law.
4. Use of Information by Greenway IT Solutions and Sister Concerns
ThiranERP is operated by Greenway IT Solutions.
Information submitted through the ThiranERP website may be accessed or used by Greenway IT Solutions and its sister concerns where reasonably necessary for legitimate business purposes.
This may include:
- Responding to enquiries.
- Sales and business development activities.
- Product demonstrations.
- Preparing quotations and proposals.
- Customer communication.
- Technical or service-related communication.
- Providing information about relevant products or services offered by Greenway IT Solutions or its sister concerns.
We do not sell or rent your personal information to unrelated third parties.
Where your information is shared within Greenway IT Solutions and its sister concerns, it is expected to be used only for legitimate business and service-related purposes.
5. Marketing Communications
If you provide your contact details through our website, we may contact you regarding products, services, demonstrations, offers, or other business-related information.
Where required by applicable law, we will obtain appropriate consent before sending promotional communications.
You may request that we stop sending promotional communications at any time by contacting us.
7. Website Analytics
We may use analytics tools or similar technologies to understand how visitors use our website.
This may help us understand:
- Which pages receive visits.
- How visitors navigate the website.
- General website traffic patterns.
- Website performance.
- Technical issues and errors.
Analytics information is used to improve our website and online services.
Where third-party analytics services are used, those services may process information in accordance with their own privacy policies.
9. Third-Party Websites
Our website may contain links to third-party websites or services.
Those websites operate independently and may have their own privacy policies and terms.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
10. Data Security
We take reasonable measures to protect the personal information collected through our website from unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
11. Data Retention
We retain personal information for as long as reasonably necessary for legitimate business purposes, including:
- Responding to enquiries.
- Maintaining business relationships.
- Following up on business opportunities.
- Maintaining business records.
- Meeting legal, accounting, or regulatory requirements.
- Resolving disputes.
When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal or business requirements.
12. Your Privacy Choices
Subject to applicable law, you may contact us to:
- Request information about personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion where legally applicable.
- Withdraw consent where processing is based on consent.
- Request that we stop sending promotional communications.
We may need to verify your identity before processing certain requests.
13. Children's Privacy
The ThiranERP website is intended for businesses and professional users.
We do not knowingly collect personal information from children through our website.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy.
We encourage you to review this page periodically.
15. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the use of your personal information, please contact us.
You may also contact us through the Contact Us page on our website.